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When you partner with Cryoport, you partner with the world’s largest shipping companies including FedEx, UPS and DHL. Cryoport works with a global network of trusted carrier partners to ensure that your shipment is protected every step of the journey. Our team will work with you to identify the ideal carrier solution, creating a specialized logistics plan that meets your shipping lane and destination requirements. We can also factor in your established carrier relationships.
Cryoport is a vital component of the FedEx Deep Frozen Shipping Solution and the overall FedEx HealthCare Solutions portfolio of services. All temperature-sensitive shipments utilize the Cryoport Express® dry vapor dewar. FedEx will provide the preconditioned package, deliver the package and return the container for refurbishing. From origin to destination, the FedEx Priority Alert service provides proactive monitoring and intervention.
FedEx’s Temperature Controlled Solutions Initiative for the life science and health care markets includes Deep Frozen Shipping Solution, a program that combines Cryoport’s advanced logistics technology with FedEx’s transportation capabilities.
Cryoport collaborates with United Parcel Service (UPS) to enhance the carrier’s temperature-sensitive shipping offerings. The UPS Temperature True® cryo is powered by Cryoport’s industry-leading cold chain logistics, providing the carrier’s worldwide network of more than 220 countries with the most advanced temperature-control technology. UPS’ customers also get access to the Cryoport-enabled UPS Proactive Response® Secure, a solution for risk management, intervention and insurance.
Cryoport’s sophisticated order entry and tracking platform, Cryoportal™, is fully integrated with DHL’s ordering and billing systems, allowing DHL’s life sciences customers to order directly from Cryoport and receive preferred DHL shipping rates. Cryoportal allows DHL customers to prepare a complete shipment order in six simple steps.
Cryoport partners with carriers and brokers in countries all around the world. Whether you’re transporting a clinical specimen across the country or delivering vaccines to the far reaches of the globe, you can be confident it will arrive safely and reliably.
"I want to thank everyone at Cryoport who was involved in the rapid recovery of the missing Cryoport shipper containing a patient’s tumor tissue. By promptly locating the shipper and recharging it while in transit, the patient was able to receive the vaccine manufactured from this tissue on time. We are so very appreciative of Cryoport’s customer service. Without the services that Cryoport provides, our clinical trials would not be available to patients."
“Working with Cryoport was a truly remarkable difference compared to my experience with other shippers. With the previous shipping company I was working with, it took almost three months to establish a ‘deep frozen account’ and required numerous hoop-jumping shenanigans only to ultimately be informed that the company could not arrange a shipment to or from Israel, which they were informed from the start was our desired shipping source.
Our sales rep at this organization was as dumbfounded by our experience as we were. To his credit, after his company declined our business, he suggested I contact Cryoport. I have written thanking him for his suggestion and to let his ‘powers-that-be’ know how different my experiences were.”