The CryoPortal™ is a 24 hours-a-day / 7 days-a-week web-based order entry and global tracking and monitoring system that allows our clients to request a shipment and then follow its progress as it travels from the point of origin to the destination. Used by CryoPort customer service representatives, our clients and our transport partners, the CryoPortal™ automates the entry of orders, prepares customs documentation and facilitates status and location monitoring of shipped orders while in transit. This secure client application runs in a normal web browser requiring no software installation for our clients.
The CryoPortal™ is integrated with the IT systems of our carrier partners, making it easy for the CryoPortal™ to obtain and utilize tracking number scan codes and other transit information with proprietary CryoPort programming, thus providing CryoPort and our clients with around-the-clock comprehensive visibility of each shipment. In addition, CryoPort has added fail-safe mechanisms for alerting and notifying CryoPort and our clients of the onset of unanticipated delays, which CryoPort personnel then proactively resolve.