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Cold Chain Shipping & Tracking

From point of origin to destination, Cryoport provides easy ordering, fulfillment, shipping, continuous tracking and monitoring, documentation assistance and 24/7 customer support for your complete cold chain logistics needs. With the Cryoportal™ logistics management system and SmartPak II condition monitoring system, you have access to accurate and up-to-the-minute data in a single data stream for your shipment — anywhere in the world, any time of the day.

Whether you need to move one sample or an entire lab across the country or an ocean, Cryoport can ship your materials with sample integrity intact.  In addition to frozen materials, Cryoport moves cryogenic chambers, scientific refrigerators and other frozen biological equipment.

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Storage & Equipment Leasing

In order to optimize your supply chain and manage your inventory, Cryoport offers storage and fulfillment services. We have a variety of specialized storage containers that enable us to store anywhere from five to 500,000 vials. Additionally, we lease storage containers, mitigating capital costs for your onsite storage without the burden of monitoring or maintaining the equipment. 

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Logistics Consulting

Cryoport’s experts are well versed in all aspects of supply chain management and we offer comprehensive logistics consulting services. Our experts offer cold chain risk assessment and lane qualification consulting as well as process flow consulting.

As part of our cold chain risk assessment and lane qualification, we will work with your team to determine optimal end-to-end shipping lanes, design and execute chamber and field testing and plan for reverse logistics. Our team will help you design protocols, assess minimum and maximum shipments and evaluate appropriate best practices to minimize risk.

As you are planning your process flow, Cryoport will review your entire staging, fulfillment and logistics processes. Our team will walk through your facility to develop a plan that will optimize workflow so that your materials are being moved in and out of sites efficiently as possible. Consultation services also include complete supply chain optimization from the manufacturer to patient, site assessment, staff training and software installation.

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From shipping to storage, Cryoport is the cold chain logistics expert you can trust.

What our clients are saying

"I want to thank everyone at Cryoport who was involved in the rapid recovery of the missing Cryoport shipper containing a patient’s tumor tissue. By promptly locating the shipper and recharging it while in transit, the patient was able to receive the vaccine manufactured from this tissue on time. We are so very appreciative of Cryoport’s customer service. Without the services that Cryoport provides, our clinical trials would not be available to patients."

Director of Clinical Operations — Cryoport Customer
“Cryoport does an amazing job of handling the shipping and logistics for transporting cryopreserved materials. We have switched to them for all of our exports.”
Bioengineering Core Employee – Cryoport Customer
“I contacted Cryoport to transport stem cells from Denver, Colorado, to Albuquerque, New Mexico, and the service provided was excellent. It was a hassle-free transport. I was especially impressed with the continuous communication throughout the transport and particularly appreciated the fact that not only did my shipment arrive in good condition, but Cryoport also made all of the arrangements for the return of the shipper so that I didn’t have to. Our facility will definitely use Cryoport’s service in the future and would recommend it to others.”
Stem Cell Transplant Coordinator – Cryoport Customer
“As a customer I'm very pleased with the service I received from Cryoport. Cryoport’s team always answered my questions, provided help in a professional manner and were extremely attentive.”
Cryoport Customer
“Had I known how great Cryoport’s dry vapor shipper and logistics system worked, we would have used Cryoport for all our previous shipments to the U.S. In the past we have used dry ice and several times we lost valuable cells because our shipments would sit in customs forever and the dry ice would evaporate. Cryoport eliminated that concern altogether. I will certainly be utilizing Cryoport’s services for future shipments.”
Principal Investigator – Cryoport Customer
“By using Cryoport I experienced much less stress as my shipment went through customs!”
Principal Investigator – Cryoport Customer
“I called Cryoport after hours for information about a shipment I needed to schedule and received absolutely outstanding customer service. Cryoport provided me with a lot of helpful information and great advice. It's rare and refreshing to receive such great service.”
Cryoport Customer
“Not only did my cells arrive safely, Cryoport’s service was professional and efficient. I highly recommend Cryoport.” 
Hematologist – Cryoport Customer

“Working with Cryoport was a truly remarkable difference compared to my experience with other shippers. With the previous shipping company I was working with, it took almost three months to establish a ‘deep frozen account’ and required numerous hoop-jumping shenanigans only to ultimately be informed that the company could not arrange a shipment to or from Israel, which they were informed from the start was our desired shipping source.

Our sales rep at this organization was as dumbfounded by our experience as we were. To his credit, after his company declined our business, he suggested I contact Cryoport. I have written thanking him for his suggestion and to let his ‘powers-that-be’ know how different my experiences were.”

Cryoport Biopharma Customer
“When compared to other shippers, I am highly satisfied with Cryoport’s pricing and service.”
Lab Manager – Cryoport Customer
“Our organization is more than impressed by our experience with Cryoport. We feel confident our material is being well-managed throughout transit. Cryoport provides extraordinary customer service and continuously they not only meet, but exceed our expectations. Late yesterday afternoon Cryoport worked tirelessly to coordinate a shipment to Japan and today seemed to effortlessly manage a late-day return. It is a pleasure working with Cryoport.”
Senior Supply Chain Analyst – Cryoport Customer
“Cryoport’s service is easy, straightforward and very convenient. We used to run into issues with transporting specimens to outside labs and Cryoport has eliminated this hurdle. Knowing Cryoport has it handled helps me sleep at night.”
Professor of Anatomy, Histology and Cell Biology – Cryoport Customer
“I'd like to commend Cryoport for their fantastic service. Our collaborator was also similarly impressed and will be recommending Cryoport to her colleagues. In addition to the great service and quality product, Cryoport’s pricing is second to none. We look forward to working with Cryoport for all of our future temperature-sensitive shipments."
Lab Manager – Cryoport Customer
“Cryoport provides a reliable solution to ship temperature-sensitive biologics around the world. The Cryoport solution is easy for scientists to use. They respond quickly, have great customer service and anticipate problems. I am able to speak to someone 24/7 who is an expert on MY package. It is personal service focused on deep frozen life sciences. I consider Cryoport to be an extended member of my team.”
Product Operations Specialist – Cryoport Customer