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From point of origin to destination, Cryoport provides easy ordering, fulfillment, shipping, continuous tracking and monitoring, documentation assistance and 24/7 customer support for your complete cold chain logistics needs. With the Cryoportal™ logistics management system and SmartPak II™ condition monitoring system, you have access to accurate and up-to-the-minute data in a single data stream for your shipment — anywhere in the world, any time of the day.
Whether you need to move one sample or an entire lab across the country or an ocean, Cryoport can ship your materials with sample integrity intact. In addition to frozen materials, Cryoport moves cryogenic chambers, scientific refrigerators and other frozen biological equipment.
In order to optimize your supply chain and manage your inventory, Cryoport offers storage and fulfillment services. We have a variety of specialized storage containers that enable us to store anywhere from five to 500,000 vials. Additionally, we lease storage containers, mitigating capital costs for your onsite storage without the burden of monitoring or maintaining the equipment.
Cryoport’s experts are well versed in all aspects of supply chain management and we offer comprehensive logistics consulting services. Our experts offer cold chain risk assessment and lane qualification consulting as well as process flow consulting.
As part of our cold chain risk assessment and lane qualification, we will work with your team to determine optimal end-to-end shipping lanes, design and execute chamber and field testing and plan for reverse logistics. Our team will help you design protocols, assess minimum and maximum shipments and evaluate appropriate best practices to minimize risk.
As you are planning your process flow, Cryoport will review your entire staging, fulfillment and logistics processes. Our team will walk through your facility to develop a plan that will optimize workflow so that your materials are being moved in and out of sites efficiently as possible. Consultation services also include complete supply chain optimization from the manufacturer to patient, site assessment, staff training and software installation.
"I want to thank everyone at Cryoport who was involved in the rapid recovery of the missing Cryoport shipper containing a patient’s tumor tissue. By promptly locating the shipper and recharging it while in transit, the patient was able to receive the vaccine manufactured from this tissue on time. We are so very appreciative of Cryoport’s customer service. Without the services that Cryoport provides, our clinical trials would not be available to patients."
“Working with Cryoport was a truly remarkable difference compared to my experience with other shippers. With the previous shipping company I was working with, it took almost three months to establish a ‘deep frozen account’ and required numerous hoop-jumping shenanigans only to ultimately be informed that the company could not arrange a shipment to or from Israel, which they were informed from the start was our desired shipping source.
Our sales rep at this organization was as dumbfounded by our experience as we were. To his credit, after his company declined our business, he suggested I contact Cryoport. I have written thanking him for his suggestion and to let his ‘powers-that-be’ know how different my experiences were.”