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Procurement Manager Position Summary

If you’re interested in joining our team, please send your resume and cover letter to hr@cryoport.com. Make sure to include the job title of the position you are interested in the subject line of your email. 

Job Title: Procurement Manager 
Job Category: Staff
Department/Group: Logistics Operations
FLSA Status: Exempt
Reports To: VP - Global Logistics
Travel Required: < 5%

Position Summary
Ensures effective management, control and development of the supply-chain; procurement of materials and services; negotiation of cost reductions and implementation of contracts with suppliers. Coordination of cost reduction opportunities and improvements within the supply chain while reviewing best in class technology and alternative supply options. Defines the sourcing strategy to ensure continuity of supply of materials to meet production and NPI plans. Implementation of effective logistics models with suppliers to service optimally the internal manufacturing and customers’ requirements.

Responsibilities include but are not limited to:

  • Procurement of materials required via MRP for ongoing production requirements and to meet sales and operations plans.
  • Responsible for the buying team to expedite materials ‘real-time’ to support volume manufacture; setting up Kanban and innovative logistics/supply models.
  • Sourcing of materials to meet NPI requirements Development of the vendors to ensure that all deliverables; cost, quality, technical support, process control logistics and the overall service levels are achieved and ongoing improvements sustained Managing commercial relationships with vendors
  • Facilitate cost reduction activities to reduce overall bill of materials costs Developing information regarding critical suppliers including capacity & forecast, ordering method and supply plans. Knowledge and information regarding ramp capability, lead times volume pricing and investments required to scale etc.
  • Alternative supplier source for materials and co-ordination of qualification plans with engineering teams for approval of new suppliers and parts Investigating alternative processes, technology offering and new suppliers internationally and benchmarking with competitors. Involvement with New Product Introduction (NPI) into production and ensuring materials deliverables associated with all relevant stages of the NPI systems.
  • Responsible for reporting the Purchasing metrics to the business including: cost, delivery on time, attrition levels, reject levels, payment terms etc. Preparation of cost forecast and budget information. Compiling risk assessment of materials and the supply chain and coordinating mitigation actions and improvements. Ensuring that business reviews (BRM) are held regularly with critical suppliers and KPI’s reviewed along with the necessary improvement actions taken timely.
  • Conducting audits with the quality/engineering team at suppliers of processes and systems with risk assessment and improvement action plans & verification plans. Documentation of visit reports and coordinating improvement actions
  • Ensuring that supply chain is compliant with Company policies and procedures plus relevant legislation regulations Development and automation of data via ERP systems. Responsibility for the non-conforming materials, rejects and the returns process and implementation of corrective actions with suppliers.
  • Liaise with engineering department to ensure design for manufacture and supply capability
  • Experience within volume manufacturing with sourcing expertise in electronic components, Metals, packaging and temperature-controlled devices.
  • Effective and efficient management of inventory levels with goal to meet “0” deficiencies in order fulfillment.


  • Results driven, attention to detail, process-oriented.
  • Ability to meet deadlines consistently
  • Ability to listen, understand and evaluate logistical issues.
  • Ability to solve practical problems (logistical & situational) and deal with multiple variables.
  • Strong communication skills, both verbal and written
  • Working knowledge in procurement management, sourcing process, negotiations process.
  • Ability to adapt to custom developed corporate purchase contracts and licensing agreements with modified terms and conditions. 
  • Ability to interpret technical specifications and use sound judgment to make business decisions.
  • Solid presentation skills and written and verbal communication skills.
  • Proven record of initiative and dedication to meeting the expectations and requirements of internal customers.
  • Demonstrated ability to take initiative and find innovative ways of delivering solutions.
  • Ability to develop professional, supportive relationships with clients, carriers, vendors and internal employees.
  • Willingness to continually embrace personal and professional development.

Qualifications and Education Requirements:

  • Bachelor's degree - business administration, management, engineering, industrial technology
  • 4-6 years prior experience in procurement & supply chain management.
  • Good working knowledge and experience using Lean and 6-sigma tools. APICS or Lean Mgmt certification desirable.
  • Must be proficient in Microsoft Word, Excel and PowerPoint.
  • Ability to work with ERPs.

What our clients are saying

“I contacted Cryoport to transport stem cells from Denver, Colorado, to Albuquerque, New Mexico, and the service provided was excellent. It was a hassle-free transport. I was especially impressed with the continuous communication throughout the transport and particularly appreciated the fact that not only did my shipment arrive in good condition, but Cryoport also made all of the arrangements for the return of the shipper so that I didn’t have to. Our facility will definitely use Cryoport’s service in the future and would recommend it to others.”
Stem Cell Transplant Coordinator – Cryoport Customer
“Cryoport does an amazing job of handling the shipping and logistics for transporting cryopreserved materials. We have switched to them for all of our exports.”
Bioengineering Core Employee – Cryoport Customer
“As a customer I'm very pleased with the service I received from Cryoport. Cryoport’s team always answered my questions, provided help in a professional manner and were extremely attentive.”
Cryoport Customer
“Had I known how great Cryoport’s dry vapor shipper and logistics system worked, we would have used Cryoport for all our previous shipments to the U.S. In the past we have used dry ice and several times we lost valuable cells because our shipments would sit in customs forever and the dry ice would evaporate. Cryoport eliminated that concern altogether. I will certainly be utilizing Cryoport’s services for future shipments.”
Principal Investigator – Cryoport Customer
“By using Cryoport I experienced much less stress as my shipment went through customs!”
Principal Investigator – Cryoport Customer
“I called Cryoport after hours for information about a shipment I needed to schedule and received absolutely outstanding customer service. Cryoport provided me with a lot of helpful information and great advice. It's rare and refreshing to receive such great service.”
Cryoport Customer
“Not only did my cells arrive safely, Cryoport’s service was professional and efficient. I highly recommend Cryoport.” 
Hematologist – Cryoport Customer

“Working with Cryoport was a truly remarkable difference compared to my experience with other shippers. With the previous shipping company I was working with, it took almost three months to establish a ‘deep frozen account’ and required numerous hoop-jumping shenanigans only to ultimately be informed that the company could not arrange a shipment to or from Israel, which they were informed from the start was our desired shipping source.

Our sales rep at this organization was as dumbfounded by our experience as we were. To his credit, after his company declined our business, he suggested I contact Cryoport. I have written thanking him for his suggestion and to let his ‘powers-that-be’ know how different my experiences were.”

Cryoport Biopharma Customer
“When compared to other shippers, I am highly satisfied with Cryoport’s pricing and service.”
Lab Manager – Cryoport Customer
“Our organization is more than impressed by our experience with Cryoport. We feel confident our material is being well-managed throughout transit. Cryoport provides extraordinary customer service and continuously they not only meet, but exceed our expectations. Late yesterday afternoon Cryoport worked tirelessly to coordinate a shipment to Japan and today seemed to effortlessly manage a late-day return. It is a pleasure working with Cryoport.”
Senior Supply Chain Analyst – Cryoport Customer
“Cryoport’s service is easy, straightforward and very convenient. We used to run into issues with transporting specimens to outside labs and Cryoport has eliminated this hurdle. Knowing Cryoport has it handled helps me sleep at night.”
Professor of Anatomy, Histology and Cell Biology – Cryoport Customer
“I'd like to commend Cryoport for their fantastic service. Our collaborator was also similarly impressed and will be recommending Cryoport to her colleagues. In addition to the great service and quality product, Cryoport’s pricing is second to none. We look forward to working with Cryoport for all of our future temperature-sensitive shipments."
Lab Manager – Cryoport Customer

"I want to thank everyone at Cryoport who was involved in the rapid recovery of the missing Cryoport shipper containing a patient’s tumor tissue. By promptly locating the shipper and recharging it while in transit, the patient was able to receive the vaccine manufactured from this tissue on time. We are so very appreciative of Cryoport’s customer service. Without the services that Cryoport provides, our clinical trials would not be available to patients."

Director of Clinical Operations — Cryoport Customer
“Cryoport provides a reliable solution to ship temperature-sensitive biologics around the world. The Cryoport solution is easy for scientists to use. They respond quickly, have great customer service and anticipate problems. I am able to speak to someone 24/7 who is an expert on MY package. It is personal service focused on deep frozen life sciences. I consider Cryoport to be an extended member of my team.”
Product Operations Specialist – Cryoport Customer