- Why Cryoport
- Who We Serve
- About Us
- News & Events
- Investor Relations
- Contact Us
Every country has unique regulations and different documentation needed for shipments. Knowing exactly what is required is essential to getting your shipment where it needs to go without delays. Cryoport’s team of experts and logistics platform work seamlessly to simplify compliance around the world.
The Cryoport Express® liquid nitrogen dry vapor dewars fully comply with International Air Transport Association (IATA) standards. The dewars are classified as non-hazardous by IATA and therefore require no special labeling or handling. Furthermore, Cryoport can help you prepare all proper documentation and permits to ensure that your materials arrive at their destination safely and when you need them.
Cryoport streamlines the documentation process by automatically generating all air bills for your shipment based on your carrier, eliminating the need to remember account numbers, and providing all necessary shipping labels. All shipment details are tracked in the Cryoportal™ and are digitally attached to your order and physically attached to the dewar.
Cryoport can assist you with the completion of customs documentation and document management. With experience in shipping thousands of biologics to over 100 countries worldwide, Cryoport understands the global customs landscape to most efficiently clear your shipment through customs and avoid delays.
Cryoport’s validation team ensures that all equipment meets and exceeds our strict standard of quality. Equipment is qualified after every use and the entire performance history is available for users to view after shipping is complete to document compliance.
“Working with Cryoport was a truly remarkable difference compared to my experience with other shippers. With the previous shipping company I was working with, it took almost three months to establish a ‘deep frozen account’ and required numerous hoop-jumping shenanigans only to ultimately be informed that the company could not arrange a shipment to or from Israel, which they were informed from the start was our desired shipping source.
Our sales rep at this organization was as dumbfounded by our experience as we were. To his credit, after his company declined our business, he suggested I contact Cryoport. I have written thanking him for his suggestion and to let his ‘powers-that-be’ know how different my experiences were.”
"I want to thank everyone at Cryoport who was involved in the rapid recovery of the missing Cryoport shipper containing a patient’s tumor tissue. By promptly locating the shipper and recharging it while in transit, the patient was able to receive the vaccine manufactured from this tissue on time. We are so very appreciative of Cryoport’s customer service. Without the services that Cryoport provides, our clinical trials would not be available to patients."