Proprietary Logistics Management Platform

The Cryoportal™ is the most advanced logistics technology on the market today and our clients enjoy full access as part of our complete solution. This proprietary Logistics Management Platform is a portal that manages ordering, tracking, paperwork, customs documentation and communications all through a single interface. It includes dashboards and validations for every shipment so you have all the information you need regardless of the carrier, broker or time zone.

This revolutionary, custom-built platform manages the entire cold chain process across teams and carriers with 24/7 access for all stakeholders. Used by Cryoport logistics team, clients and carrier partners, the CryoPortal™ automates many of the ordering procedures to make shipping simple. This includes customs documentation preparation and facilitates status and location monitoring of shipped orders while in transit. It also has built in algorithms and best practices such as pro-active alerts if a shipment is taking too long at one particular location and ideal lanes by commodity. This secure client application runs in a normal web browser requiring no software installation.

Custom-built for life science companies:

• Simplified Ordering

  • The Cryoportal™ makes placing an order exceptionally fast and very intuitive. The interface is pre-programmed with your documents, carrier preferences and biomaterials along with levels of "permissioning", so orders can be placed in five easy clicks.

  • Cryoport can also set up orders on a Kanban system so you have a shipper when you need one.

• Complete Track and Trace

  • The Cryoportal™ provides a chain-of-custody log and live updates. Our technology is integrated with the IT systems of our carrier partners, making it easy for the Cryoportal™ to obtain and utilize tracking number scan codes and other transit information. This provides clients with round-the-clock visibility of each shipment with status updates, tracking numbers and notes from the carrier and our team.

  • The Cryoportal™ also provides a chain-of-condition by including the temperature monitoring data with the chain of custody diagram.

  • Read more about data monitoring and analytics here.

• Documentation Management

  • The Cryoportal™ provides a digital warehouse of all the documentation for your organization including customs documentation, descriptions, power of attorney and any other applicable documents – by shipment. Based on the materials and route for the shipment, the Cryoport logistics team then prints out that documentation and attaches it to the shipper for each leg of the journey.

  • The portal automatically generates all the air bills for your shipment based on your carrier. No need to remember account numbers, have envelopes ready, add hazardous good stickers. Everything is identified in the portal and attached to your electronic order and the actual shipper. Your team can avoid the hassle and complication of paperwork. 

• Universal Communication and Transit Intervention

  • The Cryoportal™ handles all communications between our team and your team. The notes and status of every shipment is available on a 24/7 basis. Your team can choose how they are notified (via email or in the portal), the frequency (every check in) and who gets what communication.

  • Supervisors and other labs can check on past communications and future notes based on their level of permission. All "permissioning" is set up ahead of time, so only the right stakeholders are alerted including options for users, sites, contacts and brokers.

  • In addition, Cryoport has added fail-safe mechanisms for alerting and notifying Cryoport and our clients of the onset of unanticipated delays, which Cryoport team then proactively resolve.

• Visibility with a Custom Dashboard

  • The Cryoportal™ has a dashboard with an overview for account managers. It includes statistics for number of shipments, deliverability, overall costs and top destinations.

How it works

The Cryoportal™ ordering system is a simple 5-step process:

1. Select a pick up location

2. Select a destination location

3. Select a carrier and commodity

4. Add paperwork

5. Schedule a pick up

With just a few clicks of the mouse, you can place an order and get started shipping.

Top Five Benefits of the Cryoportal™

 1.  Innovative

The Cryoportal™ is revolutionizing the cold chain industry with a complete platform that pulls in carrier data automatically, is carrier agnostic, simplifies orders and creates a communications chain that ensures accountability.

 2.  Reliable

Because the Cryoportal™ holds teams accountable with real time alerts and updates, the platform become a reliable, pro-active solution provider. The system also includes data on thousands of shipments, calendars of holidays and best practices so the Cryoport team can share knowledge and best practices for your shipment.

3.  Integrated

No other system has backend technology integration like Cryoport does with our carrier partners. We’re able to seamlessly pull in data that impact orders so we can quickly make the best logistics choices.

The data monitoring and analytics are also built into the platform so your regulatory obligations can be met and tracked with every shipment.

4.  Sustainable

The Cryoportal™ is a web-based portal, so Cryoport is able to implement a policy of constant improvement. We frequently update to add new features and improve the user experience. We never have to send you updated software or require you to buy a new version. It’s included in our complete logistics solution.

5.  Cost Effective

The Cryoportal™ enables organizations worldwide to easily manage their entire deep frozen cold chain without the cost of software, extra manpower for day-to-day logistics management and training. In fact, the portal is pre-programmed with current contracts and ideal carriers, so you can ensure that your team is utilizing your best corporate rates.