Reproductive Medicine: Clinics

The Fertility Shipping Specialists Clinics Can Trust

Customer Service Team Member

Did you know that 90% of U.S. fertility clinics have worked with Cryoport Systems?

Our clinic partners and their patients have access to a powerful nexus of supply chain management experts and state-of-the-art equipment. Cryoport Express® liquid nitrogen dry vapor shippers are integral to our operations due to their ability to sustain cryogenic temperatures for a period of up to 10 days. Additionally, our proprietary design enables efficient shock absorption during the transportation process. Our team of dedicated professionals coupled with our industry-leading technology supports sensitive reproductive material shipments around the world.

Customer Services monitoring shipment with Live View

As industry leaders, we have developed an advanced requalification process that ensures our shippers always perform according to industry standards. Our cleaning protocol for cryo-shippers and all stainless-steel accessories, known as Veri-Clean®, reduces external contaminants by 99.9999%. These specially designed quality assessment tests decontaminate and validate each shipper before every shipment.

Cryoport technician processing order

By standardizing our procedures and aggregating data throughout the transportation process, we are able to offer an unprecedented degree of accountability and transparency. Our customer support experts are committed to assisting in several areas, including order placement and documentation, shipment coordination and tracking, and problem-solving in the event of unforeseen delays.

In addition to these core services, Cryoport Systems provides customizable insurance coverage options for an extra layer of security. Insurance coverage is a valuable financial safeguard and enhances the peace of mind of both patients and clinics involved in the process.


Please contact us for more information on how our fertility shipping services and solutions can benefit your organization.

Cryoport USA: +1 949 377 2204

Cryoport UK: +44 1303 769301

Cryoport Japan: +81 3 6899 2646

Cryoport Netherlands: +31 85 1071 315

Cryoport Australia: +61 3 4422 2217

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Partner & Client Testimonials

“I’ve used other shipping companies in the past and the level of service and value isn’t comparable to what I can get with Cryoport, and now I wouldn’t use any other service provider.” - Lucy S., Donor Nexus

“Cryoport has been a gem for our industry and has helped many couples achieve their dreams and goals of starting a family. Because we work with a lot of military couples that move often, Cryoport has been a big help with specifically those patients and internationally.” - Bill V., San Diego Fertility Center

“To date, MEB has experienced good customer service and timely shipping of eggs and embryos with Cryoport. Whenever I call Cryoport someone picks up the phone right away, so communication and full transparency is never an issue with the Cryoport team.” - Deborah M., My Egg Bank

“The 24/7/365 customer service team is incredibly responsive and provides quick turnaround time with quotes requested. It is also a relief that Cryoport handles all the paperwork, logistic coordination, and acts as a liaison between clinics.” - Andrea M., Hawaii Surrogacy Center