Science. Supply Chain. Certainty.
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About UsWhen your materials are temperature-critical, Trust Cryoport

Cryoport is the life sciences industry’s most trusted provider of temperature-controlled supply chain solutions, serving biopharmaceutical, IVF and surrogacy and animal health organizations around the world. Cryoport’s proprietary Cryoport Express® liquid nitrogen dry vapor shippers, innovative C3™ 2-8°C solution, Cryoportal® logistics management platform, leading-edge Smartpak II® condition monitoring system and geo-sensing technology paired with unparalleled cold chain expertise and 24/7/365 customer support, make Cryoport the end-to-end supply chain partner that you can trust. 

Mission

Cryoport’s mission is to support life and health by providing reliable and comprehensive temperature-controlled supply chain solutions for the life sciences through its advanced technologies and dedicated personnel.  Cryoport will strive to develop mutually rewarding relationships with its employees, partners and suppliers and to conduct its business to the highest ethical and professional standards. Science. Supply Chain. Certainty.

Goals

Cryoport’s Goals are:

  • Create superior shareholder value
  • Continuous revenue growth in our core markets: Biopharma, Reproductive Medicine and Animal Health
  • Global growth through organic performance and acquisitions
  • Increase in market share by providing our clients with advanced supply chain, information and technology solutions
  • Achieve gross margin and operating margin commensurate with the value provided to clients
  • Add new supply chain, information and technology services to enhance Cryoport's solutions
  • Develop new competencies, services and alliances to better serve the market

Core Values

  • Passion – Driven to advance supply chain solutions for the life sciences industry while never losing sight of our value to humanity.
  • Integrity – We operate with honesty, truthfulness and transparency in accordance to the highest ethical and corporate governance standards – mutual respect, integrity and trust are our foundation.
  • Teamwork – We get things done – we insist on everyone's commitment to our corporate advancement.  None of us is as smart as all of us – we believe all ideas and outcomes are improved through collaboration. We challenge conventional thinking and insist on rigorous problem solving. Overcoming barriers is core to our culture; we never give up. We exercise mutual respect and expect harmonious collaboration amongst our employees enabling us to provide clients with outstanding support.
  • Value Creation –We strive, in all things, to build value for all stakeholders through our client centric focus, exceeding competitive benchmarks, providing the highest level of performance and achieving consistent revenue and profitability growth – our excellence is the result of our focus, expertise and perseverance.

Member of

Isber

Aliance for Regenerative Medicine-ARM

Recipient Of

Cold Chain Excellence Award

What our clients are saying

“As a customer I'm very pleased with the service I received from Cryoport. Cryoport’s team always answered my questions, provided help in a professional manner and were extremely attentive.”
Cryoport Customer
“By using Cryoport I experienced much less stress as my shipment went through customs!”
Principal Investigator – Cryoport Customer
“I called Cryoport after hours for information about a shipment I needed to schedule and received absolutely outstanding customer service. Cryoport provided me with a lot of helpful information and great advice. It's rare and refreshing to receive such great service.”
Cryoport Customer
“Not only did my cells arrive safely, Cryoport’s service was professional and efficient. I highly recommend Cryoport.” 
Hematologist – Cryoport Customer

“Working with Cryoport was a truly remarkable difference compared to my experience with other shippers. With the previous shipping company I was working with, it took almost three months to establish a ‘deep frozen account’ and required numerous hoop-jumping shenanigans only to ultimately be informed that the company could not arrange a shipment to or from Israel, which they were informed from the start was our desired shipping source.

Our sales rep at this organization was as dumbfounded by our experience as we were. To his credit, after his company declined our business, he suggested I contact Cryoport. I have written thanking him for his suggestion and to let his ‘powers-that-be’ know how different my experiences were.”

Cryoport Biopharma Customer
“When compared to other shippers, I am highly satisfied with Cryoport’s pricing and service.”
Lab Manager – Cryoport Customer
“Our organization is more than impressed by our experience with Cryoport. We feel confident our material is being well-managed throughout transit. Cryoport provides extraordinary customer service and continuously they not only meet, but exceed our expectations. Late yesterday afternoon Cryoport worked tirelessly to coordinate a shipment to Japan and today seemed to effortlessly manage a late-day return. It is a pleasure working with Cryoport.”
Senior Supply Chain Analyst – Cryoport Customer
“Cryoport’s service is easy, straightforward and very convenient. We used to run into issues with transporting specimens to outside labs and Cryoport has eliminated this hurdle. Knowing Cryoport has it handled helps me sleep at night.”
Professor of Anatomy, Histology and Cell Biology – Cryoport Customer
“I'd like to commend Cryoport for their fantastic service. Our collaborator was also similarly impressed and will be recommending Cryoport to her colleagues. In addition to the great service and quality product, Cryoport’s pricing is second to none. We look forward to working with Cryoport for all of our future temperature-sensitive shipments."
Lab Manager – Cryoport Customer

"I want to thank everyone at Cryoport who was involved in the rapid recovery of the missing Cryoport shipper containing a patient’s tumor tissue. By promptly locating the shipper and recharging it while in transit, the patient was able to receive the vaccine manufactured from this tissue on time. We are so very appreciative of Cryoport’s customer service. Without the services that Cryoport provides, our clinical trials would not be available to patients."

Director of Clinical Operations — Cryoport Customer
“Cryoport provides a reliable solution to ship temperature-sensitive biologics around the world. The Cryoport solution is easy for scientists to use. They respond quickly, have great customer service and anticipate problems. I am able to speak to someone 24/7 who is an expert on MY package. It is personal service focused on deep frozen life sciences. I consider Cryoport to be an extended member of my team.”
Product Operations Specialist – Cryoport Customer
Free White Paper
Advanced Therapy Shipper

A Leap Forward in Standardizing the Regenerative Medicine Supply Chain – What the New ISO 21973 Guidance Means for Cell and Gene Therapy Developers

Download Now
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