Jerrell W. Shelton

President and Chief Executive Officer

Jerrell Shelton has more than 30 years of executive and corporate governance experience across several industries including information services, telecommunications, manufacturing and distribution. Previously, he was a visiting executive at IBM Research, where his team created and developed WebFountain, a project contributing significantly to IBM’s software strategy. He was also president and CEO of NDC Holdings, Continental Graphics Holdings, Thomson Business Information Group and Advantage Companies. Under his leadership, each of those companies achieved rapid revenue growth, improved profitability and increased shareholder value. Shelton holds a B.S.B.A. degree from the University of Tennessee and an MBA from Harvard Business School.

Robert S. Stefanovich

Chief Financial Officer, Treasurer and Corporate Secretary

Robert Stefanovich has more than 20 years of experience in financial management, including more than a decade as a senior-level financial executive in the health care and technology industries. Stefanovich has served as CFO of Novalar Pharmaceuticals, a venture-backed specialty pharmaceutical company. Previously, he served as the CFO of three publicly traded companies including Xcorporeal, a medical device company, Artemis International Solutions Corporation, a software company, and Aethlon Medical, a medical device company. Previously, he was vice president of administration at SAIC, a Fortune 500 company. Stefanovich also served as a member of the Software Advisory Group and as audit manager with Price Waterhouse LLP’s (now PricewaterhouseCoopers) technology practice in San Jose, Calif., and Frankfurt, Germany. He currently serves as a board member of Project InVision International, a leading provider of business performance improvement solutions. He received his master’s degree in business administration and engineering from the University of Darmstadt in Germany.

Mark W. Sawicki, Ph.D.

Chief Commercial Officer

Mark Sawicki brings 15 years of business development and sales management experience, having consistently delivered on corporate revenue and market share goals in the pharmaceutical and biotechnology industries. Sawicki was most recently the chief business officer at AAIPharma Services Corporation/Cambridge Major Laboratories Inc. Additionally, he has served in senior business development roles at CMC Biologics and Albany Molecular Research Inc. (AMRI), where he increased revenue at rates far outpacing industry standards. Sawicki holds a bachelor’s in biochemistry from the State University of New York at Buffalo and a Ph.D. in biochemistry from the State University of New York at Buffalo, School of Medicine and Biomedical Sciences. He also received graduate training at the Hauptman Woodard Medical Research Institute. Sawicki has authored a dozen scientific publications in drug discovery with a focus on oncology and immunology.

Robert T. Copeland Jr.


Robert Copeland brings 24 years of extensive international global operations & logistics experience. He has been involved at many levels of developing “Best in Class” cold chain supply networks and has an in-depth knowledge of customs & trade requirement.  Robert has managed the biopharma and critical delivery distribution programs for multiple global companies in the temperature sensitive markets. Additionally, he implemented global infrastructures through multiple logistics IT systems integrations which managed communications for trade & customs document management, customer service, condition & GPS traceability, critical white glove delivery models and cold chain & dangerous goods distribution strategies.  Moreover, structured implementation of standard compliance processes that supported cGMP, GDP, IATA, FAA, TSA, DOT, OSHA, ITAR, C-TPAT and ISO certifications. Robert holds a bachelor’s in business administration from Woodbury University, Burbank California and an Executive MBA from Pepperdine University Malibu California.

Bret Bollinger

chief technology officer

Bret Bollinger has an extensive background in domestic and international manufacturing environments, along with experience in new product design and implementation. Prior to joining Cryoport, Bollinger was director of operations and engineering for Triangle Brass Manufacturing. Prior to that, he served as a business process consultant for Cardinal Health and served as operations and order fulfillment manager for Ingersoll-Rand's Falcon Lock Company. Bollinger holds a bachelor’s in mechanical engineering from Sacramento State University.

Thomas J. Heinzen

Vice President of Corporate Development

Thomas Heinzen brings over 23 years of executive experience in investment banking and equity trading to Cryoport. Prior to joining Cryoport in 2015, Heinzen was the head of trading at Protective Group Securities and later a senior vice president at Emergent Financial Group. He currently serves as chairman of the board for Spire Credit Union. Heinzen holds series 4, 7, 55, 63 and 65 securities licenses and has a bachelor’s degree in finance from the University of St. Thomas.

Joseph Rotino


Joseph Rotino has extensive background in setting quality, regulatory and compliance standards and systems in the medical device industry. Before joining Cryoport, Mr. Rotino was Vice President of Quality and Regulatory Affairs at Biolase, Inc., which designs and manufactures dental laser systems. There, he led efforts in quality systems development, supplier quality improvements, operational and product development enhancements, with oversight of all quality, regulatory and clinical compliance.

Prior to that, he served as Director of Quality Assurance for Johnson & Johnson’s Advanced Sterilization Products division, leading quality efforts in both new product development and life-cycle management, as well as lead role in the Terminal Sterilization Strategic Business Unit. Prior to J&J, Rotino served as Vice President of Quality and Regulatory for Pro-Dex, Inc. which developed and manufactured powered surgical devices, and Vice President of Quality Assurance for Sybron Dental Specialties (a Danaher Company), a leader in orthodontic, endodontic, dental composites and implants.

Early in his career, Rotino held leadership positions at Baxter Healthcare, Kendall McGaw (currently B. Braun), and ITT corporations, were he established key quality systems and developed expertise in numerous manufacturing processes.

Rotino holds both a MS in Quality Assurance, and BS in Mathematics.

John Phillips


John Phillips has more than 30 years of experience in sales and development of technology services, with his primary expertise in the consulting and outsourcing services marketplace.

Prior to joining Cryoport,Mr. Phillips was with Windstream Communications where he was responsible for the development, strategic positioning and implementation of Windstream's Enterprise Managed Services. Previous to Windstream, Mr. Phillips worked in sales leadership and managed services at CBIZ where he architected key business policies and alliances that accelerated strong revenue growth.  Mr. Phillips began his career with Xerox Corporation where he successfully served in various sales and business development positions. John holds a Bachelor of Science Degree in business from Oral Roberts University. 

What our clients are saying

“I contacted Cryoport to transport stem cells from Denver, Colorado, to Albuquerque, New Mexico, and the service provided was excellent. It was a hassle-free transport. I was especially impressed with the continuous communication throughout the transport and particularly appreciated the fact that not only did my shipment arrive in good condition, but Cryoport also made all of the arrangements for the return of the shipper so that I didn’t have to. Our facility will definitely use Cryoport’s service in the future and would recommend it to others.”
Stem Cell Transplant Coordinator – Cryoport Customer
“Cryoport does an amazing job of handling the shipping and logistics for transporting cryopreserved materials. We have switched to them for all of our exports.”
Bioengineering Core Employee – Cryoport Customer
“As a customer I'm very pleased with the service I received from Cryoport. Cryoport’s team always answered my questions, provided help in a professional manner and were extremely attentive.”
Cryoport Customer
“Had I known how great Cryoport’s dry vapor shipper and logistics system worked, we would have used Cryoport for all our previous shipments to the U.S. In the past we have used dry ice and several times we lost valuable cells because our shipments would sit in customs forever and the dry ice would evaporate. Cryoport eliminated that concern altogether. I will certainly be utilizing Cryoport’s services for future shipments.”
Principal Investigator – Cryoport Customer
“By using Cryoport I experienced much less stress as my shipment went through customs!”
Principal Investigator – Cryoport Customer
“I called Cryoport after hours for information about a shipment I needed to schedule and received absolutely outstanding customer service. Cryoport provided me with a lot of helpful information and great advice. It's rare and refreshing to receive such great service.”
Cryoport Customer
“Not only did my cells arrive safely, Cryoport’s service was professional and efficient. I highly recommend Cryoport.” 
Hematologist – Cryoport Customer

“Working with Cryoport was a truly remarkable difference compared to my experience with other shippers. With the previous shipping company I was working with, it took almost three months to establish a ‘deep frozen account’ and required numerous hoop-jumping shenanigans only to ultimately be informed that the company could not arrange a shipment to or from Israel, which they were informed from the start was our desired shipping source.

Our sales rep at this organization was as dumbfounded by our experience as we were. To his credit, after his company declined our business, he suggested I contact Cryoport. I have written thanking him for his suggestion and to let his ‘powers-that-be’ know how different my experiences were.”

Cryoport Biopharma Customer
“When compared to other shippers, I am highly satisfied with Cryoport’s pricing and service.”
Lab Manager – Cryoport Customer
“Our organization is more than impressed by our experience with Cryoport. We feel confident our material is being well-managed throughout transit. Cryoport provides extraordinary customer service and continuously they not only meet, but exceed our expectations. Late yesterday afternoon Cryoport worked tirelessly to coordinate a shipment to Japan and today seemed to effortlessly manage a late-day return. It is a pleasure working with Cryoport.”
Senior Supply Chain Analyst – Cryoport Customer
“Cryoport’s service is easy, straightforward and very convenient. We used to run into issues with transporting specimens to outside labs and Cryoport has eliminated this hurdle. Knowing Cryoport has it handled helps me sleep at night.”
Professor of Anatomy, Histology and Cell Biology – Cryoport Customer
“I'd like to commend Cryoport for their fantastic service. Our collaborator was also similarly impressed and will be recommending Cryoport to her colleagues. In addition to the great service and quality product, Cryoport’s pricing is second to none. We look forward to working with Cryoport for all of our future temperature-sensitive shipments."
Lab Manager – Cryoport Customer

"I want to thank everyone at Cryoport who was involved in the rapid recovery of the missing Cryoport shipper containing a patient’s tumor tissue. By promptly locating the shipper and recharging it while in transit, the patient was able to receive the vaccine manufactured from this tissue on time. We are so very appreciative of Cryoport’s customer service. Without the services that Cryoport provides, our clinical trials would not be available to patients."

Director of Clinical Operations — Cryoport Customer
“Cryoport provides a reliable solution to ship temperature-sensitive biologics around the world. The Cryoport solution is easy for scientists to use. They respond quickly, have great customer service and anticipate problems. I am able to speak to someone 24/7 who is an expert on MY package. It is personal service focused on deep frozen life sciences. I consider Cryoport to be an extended member of my team.”
Product Operations Specialist – Cryoport Customer