- Why Cryoport
- Who We Serve
- About Us
- News & Events
- Investor Relations
- Contact Us
As the global leader of cold chain logistics solutions to the life sciences industry, we have the long-standing experience and expertise to deliver critical information to support your strategic business decisions for research, clinical and commercial programs.
Through Cryoport’s consulting services, you have access to the industry’s best technical resources in engineering, design and logistics. Delivering key business differentiators and risk mitigation processes, our experts support your distribution needs for critical materials, including research, clinical and commercial drug product materials.
Using "Design of Experiment" and "Quality by Design" processes, Cryoport will work with you to design, engineer and employ packaging and/or accessories and ensure effective distribution of your critical commodities.
Our services encompass all phases of package and accessory design including concept planning, aesthetics and functional design, tooling and production parts, pack-out SOPs, thermal modeling and testing and certification of new or modified packaging based on your specifications and requirements.
Additionally, we can deliver a "Quality by Design" validated package integrated with our Smartpak II™ Condition Monitoring System and Cryoportal® Logistics Management Platform. We ensure all your bases are covered, including marketing and graphics, packaging validation for infectious substances and holding time performance.
Whether you’re shipping a regenerative therapy, a specimen or IVF materials, with Cryoport you’ll have conﬁdence that your materials will arrive at the destination safely and ﬁt for administration.
With a data repository containing the history of over 200,000 shipping instances, Cryoport is uniquely qualiﬁed to provide insight into the efﬁciency and ﬁdelity of the vast network of global transportation lanes and the most reliable way to mitigation risk.
Through our Carrier Assessment service, we evaluate speciﬁc carrier performance within speciﬁc lanes and/or regions and vendor qualification documents provided by the carriers. Additionally, Cryoport reviews written SOP’s of internal procedures to limit cargo mishandling as well as security measures and chain-of-communication for escalations to protect any given shipment in real-time.
Our analysis includes a review of four basic elements:
Cryoport’s Carrier Assessment will provide you the critical data you need to determine the best transportation partner and path for success and ensure that important steps are taken to mitigate any risk associated with transferring your valuable commodities.
Using your SOPs or the results from your Lane Assessment report, we will work to validate shipments on lanes and with carriers you designate, using three minimum and three maximum loaded shippers. Environmental simulations are possible using standard ISTA standard temperature profiles, transport simulation and environmental simulation, as well as using temperature profiles you specify.
After our analysis, we will deliver a validation report to you showing min/max extremes, carrier performance and any other inputs you’ve requested. We review both package and carrier performance as well as the quality, safety, efficacy and stability of the materials shipped.
Effective fleet management should create a greater business value, reducing upfront and recurring costs by better utilization of resources and minimizing equipment loss. We offer both complete and partial temperature-controlled outsourced fleet management services, including fleet evaluation and disposition (if required), inventory control, fleet maintenance and ongoing fleet requalification.
Using redundant temperature-controlled shipping containers and environmentally controlled trucks, Cryoport and our logistic partners ensure the integrity of your materials during transport. Whether you need to ship frozen specimens, samples or equipment — including cryogenic chambers, scientific refrigerators and other biological storage equipment — we can help you make your move across town or around the world. Our service includes lane and carrier permitting and validations.
Our large sample capacity CryoMax™ Lab Move Shipper has a hold time up to 20 days and is easily moved with a pallet jack or forklift. The CryoMax™ also includes our SmartPak II™ condition monitoring system to record the most imporant attributes of the shipment. With our 24/7/365 client support team to actively monitoring shipments and mitigate risk, you can have piece of mind when shipping and relocating your samples.
Whether you need initial mission planning, package/temperature selection and/or design, product transport and management, lane mapping and validation, data analytics or regulatory support, Cryoport brings our broad, industry-leading expertise to assist your clinical development programs. Your dedicated program manager will lead a team to give you the tools and services to support successful clinical trial outcomes.
Cryoport works with your commercial launch teams to develop a scalable, risk-managed, cost-effective logistics solution for you. Your dedicated program manager will ensure you have the right tools and services to support your successful commercial launch.
We will provide you with detailed training on the use of Cryoport shippers, including recharging dewar flask within our shippers as well as portal instruction for order entry.
Your choice of a logistics partner impacts your materials, your data, your operations and, most importantly, your desired outcome. As your partner, we provide you the most comprehensive logistics platform in the industry to mitigate risk and ensure the quality of your materials.
“Working with Cryoport was a truly remarkable difference compared to my experience with other shippers. With the previous shipping company I was working with, it took almost three months to establish a ‘deep frozen account’ and required numerous hoop-jumping shenanigans only to ultimately be informed that the company could not arrange a shipment to or from Israel, which they were informed from the start was our desired shipping source.
Our sales rep at this organization was as dumbfounded by our experience as we were. To his credit, after his company declined our business, he suggested I contact Cryoport. I have written thanking him for his suggestion and to let his ‘powers-that-be’ know how different my experiences were.”
"I want to thank everyone at Cryoport who was involved in the rapid recovery of the missing Cryoport shipper containing a patient’s tumor tissue. By promptly locating the shipper and recharging it while in transit, the patient was able to receive the vaccine manufactured from this tissue on time. We are so very appreciative of Cryoport’s customer service. Without the services that Cryoport provides, our clinical trials would not be available to patients."