When there’s no room for error…Trust Cryoport

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  • Clinical Trials & Commercial Distribution
  • Clinical Research
  • Consulting
  • Lab Moves

Clinical Trials & Commercial Distribution

Optimizing your supply chain

Cryoport understands the regulatory requirements and importance of a safe and secure supply chain in bringing biologics, regenerative medicines, tissues, vaccines and advanced therapies to market. We have extensive experience and expertise in supporting 668 active clinical trials and we have been selected by Kite Pharma and Bristol Myers Squibb to support their commercially approved products. Through superior quality assurance and control, management and nonstop, near real time monitoring, you can rely on Cryoport’s temperature-controlled logistics solution to avoid costly delays or trial data loss.

Our proprietary Cryoport Express® shippers, equipped with Smartpak II® Condition Monitoring System, keep temperature-sensitive cells and biologics at the required state to ensure the safety and efficacy of your product are maintained. The Cryoportal® Logistics Management Platform streamlines the management of your supply chain activity, regulatory data continuity and costs to help you make informed decisions about shipping routes and distribution points. In addition, the power of the Cryoportal® provides significant analytics related to lane and equipment performance, freight costs and historical shipper performance in a single consolidated data stream.


Clinical Research

Advancing research with advanced logistics

You dedicate yourself to research that could change someone’s life. Cryoport makes it our mission to support the success of your research by providing complete temperature-controlled logistics solutions so that you can trust that your materials arrive when you need them and with sample integrity intact.

Not only does Cryoport provide the most advanced temperature-controlled logistics, but it is cost-effective as well. By mitigating risks through our Cryoport Express® shippers and our Cryoportal® Logistics Management Platform, we ensure your materials avoid temperature excursions that can damage cell integrity or cause cell loss that could affect the outcome of your research.


Access to the best technical resources in engineering, design and logistics

As the global leader of temperature-controlled logistics solutions to the life sciences industry, we have the long-standing experience and expertise to deliver critical information to support your strategic business decisions for research, clinical and commercial programs.

Through Cryoport’s consulting services, you have access to the industry’s best technical resources in engineering, design and logistics. Delivering key business differentiators and risk mitigation processes, our experts support your distribution needs for critical materials, including research, clinical and commercial drug product materials.

Our solutions include packaging design, carrier assessment, lane validation, fleet management, clinical research expertise, commercial launch prep and training/onboarding services.

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Lab Moves

Your complete laboratory relocation solution

Using redundant temperature-controlled shipping containers and environmentally controlled trucks, Cryoport and our logistic partners ensure the integrity of your materials during transport. Whether you need to ship frozen specimens, samples or equipment — including cryogenic chambers, scientific refrigerators and other biological storage equipment — we can help you make your move across town or around the world. Our service includes lane and carrier permitting and validations.

Our large sample capacity CryoMax® Lab Move Shipper has a hold time up to 20 days and is easily moved with a pallet jack or forklift. The CryoMax™ also includes our SmartPak II® condition monitoring system to record the most important attributes of the shipment. With our 24/7/365 client support team to actively monitor shipments and mitigate risk, you can have peace of mind when shipping and relocating your samples.

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Why Choose Cryoport for Your Cold Chain Logistics

Cryoport is your end-to-end cold chain logistics partner that provides the most comprehensive logistics platform to mitigate risk and ensure the quality of your shipment. When the future of your patients or family is on the line, you want to place it in the hands of a partner you can trust.

End-to-End Solutions

End-to-End Solutions

From point of origin to destination, Cryoport provides easy storage, ordering, fulfillment, shipping, continuous tracking and monitoring, documentation assistance and 24/7/365 customer support for your cold chain logistics needs.

Intelligent Logistics

Intelligent Logistics

Complete visibility with the Cryoportal® logistics management system and Smartpak II® condition monitoring system. Monitoring and shipping temperature-sensitive materials around the world has never been easier.

Chain of Compliance

Chain of Compliance®

Chain of Compliance® provides full traceability for not only the commodity history of shipments, but of the historical use, performance, handling, requalification, cleaning and disinfection of the equipment as well.

Validated Cleaning Process

Veri-Clean®: Validated Cleaning Process

Veri-Clean® is the industry’s first and only validated cleaning and disinfection process. Our proprietary, validated cleaning methodology utilizes reagents effective as a bactericide, fungicide and virucide.

Steadfast Protection

Steadfast Protection

Navigate global temperature-controlled logistics with scientifically enhanced and proprietary Cryoport Express® shippers. With a wide variety of shipper types and sizes, Cryoport offers a truly flexible logistics solution.

Powerful Informatics

Powerful Informatics

Cryoportal® is Cryoport’s industry-leading, custom-built logistics management platform, providing transparency to the entire logistics process from beginning to end with 24/7/365 access to your shipment, its location, and condition. The single integrated data stream consolidates all logistics, condition monitoring, and equipment qualification data for every shipment.

Clinical Commercial Support

Clinical & Commercial Support

Cryoport has been managing the care and transfer of the most critical shipments since 2008, delivering valuable materials to researchers, manufacturers, biopharma partners, and their patients worldwide. Our clients have trusted our team and technology to deliver traceability, transparency, and regulatory compliance in 668 active clinical trials, 12 commercial products, and 665,000+ shipments.

What our clients are saying

“As a customer I'm very pleased with the service I received from Cryoport. Cryoport’s team always answered my questions, provided help in a professional manner and were extremely attentive.”
Cryoport Customer
“By using Cryoport I experienced much less stress as my shipment went through customs!”
Principal Investigator – Cryoport Customer
“I called Cryoport after hours for information about a shipment I needed to schedule and received absolutely outstanding customer service. Cryoport provided me with a lot of helpful information and great advice. It's rare and refreshing to receive such great service.”
Cryoport Customer
“Not only did my cells arrive safely, Cryoport’s service was professional and efficient. I highly recommend Cryoport.” 
Hematologist – Cryoport Customer

“Working with Cryoport was a truly remarkable difference compared to my experience with other shippers. With the previous shipping company I was working with, it took almost three months to establish a ‘deep frozen account’ and required numerous hoop-jumping shenanigans only to ultimately be informed that the company could not arrange a shipment to or from Israel, which they were informed from the start was our desired shipping source.

Our sales rep at this organization was as dumbfounded by our experience as we were. To his credit, after his company declined our business, he suggested I contact Cryoport. I have written thanking him for his suggestion and to let his ‘powers-that-be’ know how different my experiences were.”

Cryoport Biopharma Customer
“When compared to other shippers, I am highly satisfied with Cryoport’s pricing and service.”
Lab Manager – Cryoport Customer
“Our organization is more than impressed by our experience with Cryoport. We feel confident our material is being well-managed throughout transit. Cryoport provides extraordinary customer service and continuously they not only meet, but exceed our expectations. Late yesterday afternoon Cryoport worked tirelessly to coordinate a shipment to Japan and today seemed to effortlessly manage a late-day return. It is a pleasure working with Cryoport.”
Senior Supply Chain Analyst – Cryoport Customer
“Cryoport’s service is easy, straightforward and very convenient. We used to run into issues with transporting specimens to outside labs and Cryoport has eliminated this hurdle. Knowing Cryoport has it handled helps me sleep at night.”
Professor of Anatomy, Histology and Cell Biology – Cryoport Customer
“I'd like to commend Cryoport for their fantastic service. Our collaborator was also similarly impressed and will be recommending Cryoport to her colleagues. In addition to the great service and quality product, Cryoport’s pricing is second to none. We look forward to working with Cryoport for all of our future temperature-sensitive shipments."
Lab Manager – Cryoport Customer

"I want to thank everyone at Cryoport who was involved in the rapid recovery of the missing Cryoport shipper containing a patient’s tumor tissue. By promptly locating the shipper and recharging it while in transit, the patient was able to receive the vaccine manufactured from this tissue on time. We are so very appreciative of Cryoport’s customer service. Without the services that Cryoport provides, our clinical trials would not be available to patients."

Director of Clinical Operations — Cryoport Customer
“Cryoport provides a reliable solution to ship temperature-sensitive biologics around the world. The Cryoport solution is easy for scientists to use. They respond quickly, have great customer service and anticipate problems. I am able to speak to someone 24/7 who is an expert on MY package. It is personal service focused on deep frozen life sciences. I consider Cryoport to be an extended member of my team.”
Product Operations Specialist – Cryoport Customer

Cryoport® is a trademark of Cryoport, Inc. and used with permission by Cryoport Systems, LLC